Shipping Policy

To keep expectations clear, with the operating boundary stated upfront, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking.

In plain terms, with the customer remedy placed in context, order preparation normally takes 1-2 business days, excluding weekends and U.S. public holidays. Carrier transit is estimated at 4-6 business days after dispatch.

To state the rule precisely, with timing and responsibility read together, the shipment notice and tracking link use the contact details entered at checkout. A correct and complete destination is the customer's responsibility; prompt correction requests are welcome but may be too late once fulfillment is underway.

From a customer-service perspective, with the available remedy stated clearly, quoted timing may be affected by severe weather, carrier disruption, seasonal volume, an address exception, or circumstances beyond reasonable control.

In plain terms, with timing and responsibility read together, cancellation is available before shipment; a dispatched purchase is handled under the Refund Policy. Taxes are collected when applicable law requires them.

Shipping and tracking assistance: support@nubybeacon.shop or 512-791-2660, Monday to Friday, 9:00 AM-5:00 PM (America/Anchorage).

Merchant Information
Brand/store name: nuby
Contact email: support@nubybeacon.shop
Phone: 512-791-2660
Physical address: 4058 Ward Rd, Pasadena, Maryland, 21122, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Anchorage)